Legal

Terms & Conditions

Last updated 15 July 2026. This is a working draft — Julian may update after legal review.

1. About these terms

These are the terms and conditions ("Terms") on which Julian Spiller, trading as Be The Change Fitness ("we", "us", "our", "the Coach"), provides online coaching services to you ("you", "the Client"). By signing up for coaching, booking a consultation, or using this website, you agree to these Terms.

Business details

Julian Spiller — Be The Change Fitness
Email: julian@bethechangefitness.co.uk
Business address: [Business address to be added — see Meta Business Verification]
Jurisdiction: England & Wales, United Kingdom

2. The services

Be The Change Fitness offers online 1:1 coaching for adults (18+). Depending on the package you choose, that includes some or all of the following:

  • 1:1 coaching — a coaching relationship with Julian, delivered remotely (email, messaging, video call as agreed).
  • Personalised meal plans — nutrition frameworks built around your calorie and macronutrient targets, food preferences, and lifestyle.
  • Training plans — where included in your package.
  • Weekly check-ins — you submit stats and adherence data; we review and adjust.
  • Coaching resources — access to guides, videos, and templates as part of your programme.

The exact scope of what you get is defined in the package you sign up for and any onboarding paperwork we send you.

3. Signing up

You sign up by completing the checkout process on this site (through Stripe) or through a direct link we've sent you. By completing checkout you confirm you're 18 or over, that the information you've provided is accurate, and that you accept these Terms and the accompanying Privacy Policy and Refund Policy.

4. Payment terms

All prices are in GBP. All payments are handled by Stripe. We do not see or store your card details.

  • Monthly rolling coaching — £100/month. Billed monthly in advance. A minimum commitment of two (2) months applies. After the minimum, you can cancel any time with seven (7) days' notice before your next billing date.
  • 12-Week Block — £250. Charged once upfront. Covers 12 consecutive weeks of coaching.

Prices in force at the time you sign up apply for the duration of your commitment (minimum period for monthly; the full 12 weeks for the Block). We may change prices for new signups at any time.

5. Cancellation and refunds

Cancellation and refunds are covered in full in the Refund & Cancellation Policy. Headlines:

  • Monthly rolling — 2-month minimum. No refunds within a paid month. Cancel any time after the minimum with 7 days' notice.
  • 12-Week Block — 7-day cooling-off period from the day of purchase under the UK Consumer Contracts Regulations 2013. Non-refundable after Week 1.
  • Always refundable: technical error (double-charge) or services not delivered as promised.

To request a refund or cancel: email julian@bethechangefitness.co.uk. See the Refund Policy for full detail.

6. Health disclaimer

Important — read this

Be The Change Fitness provides coaching, not medical advice. By signing up you warrant that you have obtained medical clearance from your GP or a qualified medical professional to engage in a nutrition and training programme, and that you are not aware of any medical condition that would make participation unsafe.

You are responsible for informing us — at onboarding and throughout — of any medical condition, medication, injury, allergy, or pregnancy that could affect your training or nutrition. We are not liable for issues arising from information you did not disclose.

If you feel unwell during training or after making dietary changes, stop and seek medical advice.

7. Client responsibilities

You agree to:

  • Provide accurate information at onboarding and update us if anything changes.
  • Complete your weekly check-ins honestly and on time.
  • Follow your plan as agreed, and communicate with us when you can't so we can adjust.
  • Not share, resell, redistribute, or reproduce coaching materials (see Section 8).
  • Behave respectfully in all communications (see Section 9).

8. Intellectual property

Our IP. All coaching materials — programmes, meal plans, training plans, videos, guides, templates, ebooks, and any written content we produce — are the intellectual property of Julian Spiller / Be The Change Fitness. You get a personal, non-transferable licence to use them for your own coaching. You may not:

  • Copy, reproduce, or redistribute any coaching material in whole or in part.
  • Share your login, plans, or materials with anyone else.
  • Resell any part of the coaching to any third party.
  • Use the materials to build a competing coaching product.

Your IP. You retain full ownership of any progress photos or personal content you send us. We will only use progress photos or written testimonials in marketing (social media, ads, this website, sales materials) if you give specific, opt-in consent in writing. You can withdraw that consent at any time by emailing julian@bethechangefitness.co.uk, and we will stop using the material going forward (we can't recall content already distributed on third-party platforms, but we won't share it further).

9. Acceptable use

Coaching is a relationship. It works when both sides bring good faith. We reserve the right to end coaching immediately — without a refund of any current billing period or the current Block — if you:

  • Are abusive, threatening, or discriminatory toward the Coach or any team member.
  • Misrepresent your health status or hide medical information that affects your coaching.
  • Breach the intellectual property terms in Section 8.
  • Attempt to defraud, chargeback in bad faith, or circumvent our payment terms.

Where we end coaching under this clause, the cancellation is effective immediately. Where we end coaching for a reason not caused by you (illness, closure of the business), we will refund you for services not yet delivered on a pro-rata basis.

10. Results, expectations, and disclaimer

Coaching outcomes depend on your consistency, biology, starting point, adherence, and life circumstances. We share client transformations and averages honestly, but we do not guarantee any specific result (weight loss, body composition change, performance improvement, or otherwise). What we do guarantee is that we will deliver the coaching services described in your package to a professional standard.

11. Liability

Nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence.
  • Fraud or fraudulent misrepresentation.
  • Any liability that cannot be excluded or limited under UK law.

Subject to the above, our total liability to you in connection with the coaching services, however arising, is limited to the total fees you have paid us in the 12 months preceding the claim. We are not liable for indirect or consequential loss, loss of profit, or loss of opportunity.

12. Data protection

How we handle your personal data is set out in our Privacy Policy.

13. Changes to these Terms

We may update these Terms from time to time. If we make material changes we'll update the "Last updated" date at the top and notify active clients by email. The Terms in force at the time you signed up govern that coaching period; new Terms apply from your next renewal.

14. Governing law and disputes

These Terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.

Before going to court, we ask that you contact us at julian@bethechangefitness.co.uk so we can try to resolve the issue directly. We aim to respond to disputes within 5 business days and resolve them in good faith within 30 days.

15. Contact

Julian Spiller — Be The Change Fitness
Email: julian@bethechangefitness.co.uk

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